HeroTechs Managed IT
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Expert Computer Services for Small & Midsize Businesses
Flat-Rate IT Management, Remote & Onsite Support
Rapid Response GuaranteedAt HeroTechs Long Island Managed IT Solutions we know every business's technology needs are different and having the right IT support in place is mission-critical. Whether you have 5 employees or 500; 2 computers or 25 servers – we can craft an IT management strategy that's right for your organization, and we'll find the most cost-effective way to get just the right level of support.
HeroTechs offers a Proactive approach to Tech Support, focused on anticipating and mitigating any IT infrastructure problems you might incur. Using our cutting edge Network Management Tools and over 20 years of IT expertise, HeroTechs will monitor your company’s network activity 24x7x365 in an effort to correct emerging issues well before they escalate to a level that forces business as usual to cease.
HeroTechs Long Island Managed IT Services plans are packed with valuable services for an Affordable Fixed Cost. Our coverage extends beyond most Managed IT Service Providers by offering our customers additional benefits, such as 24×7 networking monitoring management and a top-tier Help Desk available to all of your employees. We help you trade in your IT and budget troubles for a truly hassle-free experience.
HeroTechs Managed IT benefits
- • 24×7 Remote Monitoring
- • 24×7 Helpdesk
- • Detailed Reporting
- • Remote Management
- • Procurement Assistance
- • Help Desk
- • Vendor Management
- • Preventive Maintenance
- • Spyware/Antivirus Management
- • Spam Control
- • Maintenance Visits
- • Patch Management
- • Asset Management
- • Special Projects
- • Virtual CIO Director
- • Network Design
Imagine a World of:
- • Unlimited Tech Support...not hourly rates
- • Unlimited Virus Removals
- • Unlimited Printer Support
- • Unlimited Application Support
- • Preventative Maintenance instead of reactionary experiences
- • No IT staff to hire
- • No Microsoft, Exchange, Antivirus, or Back-up software licensing or renewal fees
- • Data Security & Availability 24/7/365
- 1) Remote Help Desk Support - Our remote help desk support is the most efficient way to solve most common IT related problems.
- 2) On-Site Support - Unlimited on-site service calls and regular scheduled maintenance ensures network uptime.
- 3) Infrastructure - Our Network Administrator combines 24×7 remote monitoring and maintenance to keep your infrastructure running smoothly.
- 4) Business Continuity (Backup & Disaster Recovery) - Business continuity is critical for any business. Our Backup and Disaster Recovery Solution is a turnkey solution for critical data protection and rapid recovery.
- 5) Security - AntiVirus, Anti-Spam, Firewall, and Security Patch management ensures that your network and inbox remain safe and secure.
- 6) Email Management - Whether hosted or on-premise email management gives you email continuity, Anti-Spam, and shared contacts and calendars through Exchange.
- 7) Technology Consulting - A dedicated Virtual CIO gives you the expertise you need to make the right decisions about your technology needs.
- 8) Unified Communication - Transform the way your business communicates and streamline processes with the right VoIP solutions.
- 9) Mobility - Support for most mobile devices keeps you up to date and working even when you are on the move.
- 10) Print Management - Ensure that your printers are always accessible to all of your users.