HeroTechs Executive Bios
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President & CEO
HeroTechs Technology Corp.
Prior to working toward a career Tom was an inspiring artist who studied the craft and has earned a Certificate for Advertising Art & Design through the Long Island BOCES Professional Program. He continued his Art studies at the prestigious Fashion Institute of Technology (FIT) in NYC and SUNY Farmingdale. This was the foundation to his success throughout his career.
Tom’s 20+ year career as a Systems, Networking Engineer and Executive Business Manager can be characterized by his clarity of vision, unerring focus on delivering results at the bottom line, his drive and his refusal to accept the status quo when an alternative approach will yield greater returns
Success came quickly for Tom. Starting as a Manager for restaurant chain Wendy’s in 1991 he learned firsthand how to manage people effectively. He then worked at EPI / SOS Printing on Long Island managing huge Xerox DocuTech Book Printers and the Technology for the Design Department which consisted of IBM PC’s and Apple Macs and the Servers to RIP the job from a computer to the Xerox DocuTech Printer.
This was the starting point in his technology management career. At that time Tom earned his Novel Certified Network Engineer (CNE) title and the skills required to work on larger financial systems and networks. From there he has had the opportunity to work as a Project Lead, Team Lead, or Manager of multiple staff with Oppenheimer, New York Stock Exchange (NYSE), Chase Manhattan Bank (JPMC), and The Metropolitan Museum of Art, And EMC.
In every position Tom has exceeded project goals by going straight to the top – gaining the trust of C-level executives in all arenas of business. As a consultant he learned technology at the feet of world renowned experts who worked to convert Oppenheimer’s corporate network from Novell 3.1 (Servers) with Windows for Workgroups (Workstations) to Windows NT 4.0 for both client and server. Tom’s success there led him to work on another Oppenheimer venture in which he was a part of a team moving NYSE Trading Pits from one location to another.
Later, Tom was retained by Chase Manhattan Bank to convert the older Chase, Chemical, and Manufacturers Hanover Systems from proprietary systems to the “CC2000” model which consisted of Novell 4.12 with NDS on the back end and Windows NT 4.0 on the front end. Tom’s success there led to my offer of Sr. Technical Officer for the bank.
As Manager of Systems & Networking for The Metropolitan Museum of Art technology was implemented by Tom’s team to deliver significant savings, improved service levels, and reduce hardware/software complexity by standardizing on Microsoft products. The results were increased Revenue, increased Business Continuity and staff productivity.
At EMC Tom was the District Service Manager (DSM) for Triage and Corrective Maintenance with territories covering Long Island, NYC, NJ, and Upstate NY. Tom managed the Break Fix efforts in the world’s largest financial Data Centers at a Billion Dollar capacity with a very large team of talented Engineers reporting to him. Tom helped reorganize the entire NY Division which brought EMC better mean time to resolution, decreased mean time between failures, increased response times and brought customer and employee satisfaction levels to an all-time high.
These are impressive results indeed which is why Tom is working as President of HeroTechs. With half of his career still before him the opportunity to help small businesses, or local Long Island residents get the support they should have at a low cost they deserve is now his complete focus.
Every time we get a new customer Tom say’s to them, “Welcome to the HeroTechs Family” because you deserve to have good quality, honest and affordable support for your technology. After all we rely on our technology every day and we want to put your mind at ease. So feel comfortable knowing that your technology is in the hands of qualified people who will treat you like family and provide an inexpensive price. Better said, “Why Call a Geek? When You Can Call a Hero!”