LONG ISLAND Maid Services FAQ

 

What Makes Got It Maid the Best on Long Island?


Well honestly, it's because of our people, our commitment, and our very high standards because we take our job very seriously.


We go to great lengths to hire the right people to clean your home. To insure that we clearly understand all your needs and to have the best communication possible, all of our employees speak and read English.


We send trusted, pre-screened employees to clean your home. Each of our employees has had a criminal background check, has been thoroughly trained in the latest house cleaning techniques and is held to very high standards.
GotitMaid cleans your entire home each visit. Many other house cleaning services use a rotational system, meaning one portion of your home gets an in-depth clean on each visit. With Mrs. Clean, your entire home is thoroughly cleaned each and every time we service your home.


We carry insurance that protects you if an accident or injury happens on your property. We pay all federal, state, social security, payroll and workers' compensation taxes. We are very proud of our people and proud of what we do, and it shows in the house and office cleaning you'll get.


We review our competitors house cleaning rates and ensure that we are priced well below theirs. You can be assured that we are providing you with a great house cleaning or office cleaning value.


Did you know that there are many housekeeping companies that do not provide deep cleaning service? (this means lite housework only) Many maid services and house cleaning companies do not wash your dishes or clean your windows.
Doesn't that seem strange? Well, it did to us. This is why we will customize any cleaning service. How disappointing it would be to come home after paying for house cleaning or maid service and there were dirty dishes in the sink.
We are a new kind of cleaning company. We take care of all your cleaning needs: Heavy duty scrubbing, shine, wash and organize your home.


Let us know what your custom cleaning needs are, we will do our best to do it all.

 

What is Got It Maid's Guarantee?


We care about our cleaning service to you, and we're not satisfied if you're not.
We offer a 100% satisfaction guarantee. If something was missed, and you are not satisfied with your house or office cleaning, please notify us within 24 hours of the cleaning and we will send the team back out at our expense to correct the problem.


We ask for performance feedback from all of our clients. We want to know if there was even a minor item you noticed. (of course, we love positive feedback too!) Our customer service and near-obsessive desire to please insures consistent and high quality cleaning.

 


Do You Have References?


Absolutely. We have testimonials from our valued clients visible on the site, and we have references available by request.
We offer a 100% satisfaction guarantee. If something was missed, and you are not satisfied with your house or office cleaning, please notify us within 24 hours of the cleaning and we will send the team back out at our expense to correct the problem.


We ask for performance feedback from all of our clients. We want to know if there was even a minor item you noticed. (of course, we love positive feedback too!) Our customer service and near-obsessive desire to please insures consistent and high quality cleaning.

 


Do You Have References?


Absolutely. We have testimonials from our valued clients available by request.