HeroTechs Network Support
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Business Ethernet Solutions That give you the High Performance Connectivity you Need Today
Computer Network Installation
Pre-Installation Consultation
HeroTechs specializes in designing the total business solution for your company. To do this, we believe we must learn about your company before we can arrive at the right solution for you. Certified HeroTechs technicians will first meet with you to determine your needs. Do you need Cat5 or Cat6? Is it better for home run’s to each location or better to run a cable to a section and then put a switch in place from there to the individual work stations? There are determining factors such as Power over Ethernet PoE for ipTelephony devices. Are we wiring for Telephones and Data? Do we want a spare pair to each locations?
Evaluation Pre-Proposal
Once HeroTechs technicians have consulted with you, we will perform a thorough evaluation of your company's Ethernet infrastructure requirements. We will review the plan of action and Price Quote for the work to be completed. When you say begin……we begin!
Computer Network Troubleshooting
Challenge
The modern network environment is getting more and more complex due to the rapid increase of using IT system, and different types of industries, enterprises all have IT to support their business. While different business trenches their demands and funds for Information Technology, more and more various technology and applications are involved into the modern network, and unexpected errors may happen during these overlapped technology instances: routing mechanisms, fault tolerant configurations, firewall policies, integrated 3G gateway, Wi-Fi frequency, endpoint health, management software etc. Each technology units could be a fault point and any unit encounters an error will absolutely cause unforeseen effect to other units, and then consequently result in a series of troubles in your network.
Our solution
When troubleshooting your network, finding the cause of problems costs the most of the time. It is essential to find a useful solution with which you can pinpoint the source of the intermittence.
We have a range of tools which are widely used for troubleshooting :
• Wiring Issues
- • Switching Issues
- • Router Issues
- • Workstation Issues
- • Server Issues
- • ipTelephony Issues
We can also use Network Protocol Analysis which is a technique used to view, in real time, the raw data sent and received over a network interface. This is useful for troubleshooting network configuration and network application problems.
Proper network installation is best left to the pros. Although the average businessperson is more tech-savvy today than in the past, it takes a team of highly experienced, well trained IT professionals to successfully install an intricate network for SMBs and enterprise businesses alike. The knowledgeable staff at HeroTechs are constantly being educated on the latest technology, products and Network Installation & Troubleshooting practices. We provide an ongoing comprehensive training program for our technicians to ensure that our staff is up to speed on the latest technological advancements and services.
When you hire HeroTechs installers, you'll want to make sure they understand certain industry standards. If you've ever taken a good look at the back of your server, the variety of cables and cords can boggle the mind. Each cable is different and therefore comes with different standards. The network installation professionals assigned to you by HeroTechs make sure your cables and components are current and comply with industry and national standards. They also make sure the entire network installation is fully tested and certified.
